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Return information...

Consumer returns sheet

Please click here to download the Consumer returns sheet (PDF)

1.

Please send your package to: Lollipop London, 114 Islington High Street, London, N1 8EG. Returns can be made at the retail store, as long as you show a proof of purchase and a
return form.

2.

Pack and seal your return item securely. Lollipop London is not responsible for lost packages. We suggest that you record your package when you mail it so you may file a claim with the postal carrier, if necessary. Insurance for your package can be purchased through the Post Office at a minimal cost.

3.

For your credit to be processed promptly, please complete the middle section of this form. Please indicate why you are returning your purchase. We will confirm via email when we have received your return.

4.

To receive a refund, all products must be returned in original condition All products must be returned within 7 days of receipt of goods. Shipping charges will not be refunded. 5. If the item is defective we will refund all return shipping costs. To discuss a defective item, and for all other questions, please refer to our terms and conditions or you can call 020 7226 4051 or email online@lollipoplondon.com

 

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